🍈
CLIENT PORTAL

Lychee House

Boutique Villa Experience — Full Operations Dashboard

System Active
Bookings
Reservation Overview
Total Revenue (2026)
₪0
From 8 confirmed bookings — avg ₪6,063/booking
0
Total Guests
0
Booked
0
Lost
Guest Inquiry Funnel
Inquiries Received53100%
Engaged (responded 2+)3362%
Pricing Discussed1936%
Qualified (fits property)1223%
Confirmed Booking815%
Recent Bookings
Amit & FamilyConfirmed
Apr 25
Check-in
3 nights
Duration
₪7,500
Total
David R.Pending
May 2
Check-in
2 nights
Duration
₪5,000
Total
Sarah K.Confirmed
May 8
Check-in
Fri-Sat
Weekend
₪10,000
Total
Analytics
Performance Insights
0
Conversion Rate %
₪0
Avg Booking Value
0
Avg Response (sec)
0
Guest Rating
Weekly Inquiries
Guest Sources
Conversion Rate Trend
AI Concierge
Lychee Bot Status
🍈
Lychee
v1.3.0 — WhatsApp AI Concierge
✓
Health
0
Total Guests
0
Conversations (24h)
49
Tests Passing
Key Capabilities
✓ Availability check & pricing
✓ In-chat agreement flow
✓ Multi-language (HE/EN/RU)
✓ Smart deposit calculation
✓ Manager notification on confirm
✓ Guest follow-up (auto-nudge)
Recent Improvements
Apr 19 — In-chat agreement flow deployed (replaces forms)
Apr 18 — Conversion analysis: 6 root causes identified
Apr 17 — Removed unauthorized military discount
Apr 15 — Multi-language support enhanced
Support
Requests & Tickets
Open (2)
In Progress (1)
Resolved (4)
📋
Add breakfast pricing to bot
Opened Apr 18 — Priority: Medium
Medium
📋
Weekend minimum policy — guest objections
Opened Apr 16 — Priority: High
High
Progress
Project Timeline
Apr 5, 2026
WhatsApp Bot Development
Lychee AI concierge built — availability, pricing, multi-language, manager handoff
Completed
Apr 10, 2026
Bot Deployment & Testing
Deployed to Cloudflare Workers. WhatsApp webhook configured. 49 tests passing.
Completed
Apr 15, 2026
Monitoring & Health Checks
Automated monitoring every 10 conversations. Health endpoint + daily reports.
Completed
Apr 18, 2026
Conversion Analysis
Deep analysis: 1.9% conversion, 6 root causes identified, action plan created
Completed
Apr 19, 2026
In-Chat Agreement Flow
New booking flow deployed — guests confirm in WhatsApp, no external forms. Monitoring results.
Active
Apr 25, 2026
Conversion Optimization
Add breakfast pricing, refine group size handling, weekend policy adjustments
Planned
May 2026
Follow-up Automation
Automated re-engagement for silent guests. Weekend/holiday pricing optimization.
Planned
Documents
Files & Reports
📊
Conversion Analysis Report
Apr 18, 2026 — PDF
View
📋
Guest Inquiry Log
Updated daily — 53 entries
View
💰
Revenue Summary Q1-Q2
Apr 20, 2026 — Spreadsheet
View
🤖
Bot Configuration & Rules
v1.3.0 — Last updated Apr 19
View
📝
Property Details & Pricing
Current rates — NIS
View
Quality
Satisfaction Ratings
Bot Response Quality
★★★★★
Booking Process
★★★★★
Communication Speed
★★★★★
Report Quality
★★★★★
Recent Guest Reviews
Amit K.Apr 15
★★★★★
"The WhatsApp assistant was incredibly helpful. Got all my questions answered in seconds. Booking was smooth."
Maya L.Apr 8
★★★★☆
"Great response time. The villa is exactly as described. Only wish the weekend pricing was more flexible."
Communication
Direct Channel
Today
SI
Good morning! The in-chat agreement flow is now live. We're monitoring the first bookings coming through the new system.
🍈
Great news. How is the conversion rate looking since the change?
SI
Too early for statistical significance but the early signs are positive — guests are completing the flow without dropping off at the form stage. We'll have solid data by end of week.